Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, please get in touch with us and we will process your refund (you may only do this once.) You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at evencoffeecan@gmail.com.
You can always contact us for any return questions at evencoffeecan@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve processed your refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at evencoffeecan@gmail.com.
MOST IMPORTANTLY, FOR ALL RETURNS UNDER 5 LBS WE DO NOT REQUIRE RETURN OF PRODUCT. THIS IS LIMIT ONE TIME PER PURCHASER AND IS OFFERED AS A GOOD FAITH GESTURE. PLEASE DO NOT ABUSE THIS POLICY.
Even Coffee
Our mission at Even Coffee is two fold.
First, we provide high quality fair trade coffee that is always a medium roast. This ensures that our customers get the rich tasting notes that our coffee has to offer.
Next, we donate 25% of our net revenue to ensure that those who cannot afford therapy are able to benefit from it.
How do we donate?
Are we a registered charity?
We are currently raising the funds to register correctly as a charity and make sure that we do it right.
We anticipate filling 501c(3) in 2025.
Where does the money donated go right now?
Right now the money that we are donating is going to current sliding scale patients at the Mind Body Co-op of Chicago and their clinicians.
Does the donation only go to the patient?
No. For every dollar donated to a patient's therapy their therapist also gets a dollar. Therapists don't make very much money to see clients even when insurance covers the bill. They make even less with sliding scale clients.